Software Maintenance
Taal Systems provides focused expertise in support and maintenance of software
Software Maintenance demands innovative thinking and detailed approach to understand nitty-gritty of current system setup functionality. You may not want to discard it completely or upgrade it to the latest version. That’s where Taal Systems fits in your plan. We are competent to provide custom solutions, feature enhancements and routine maintenance services for your complex systems.
Various facets of software maintenance we undertake include:
- Code maintenanc
- Bug fixing
- Enhancements
- Site-specific requests
- Version, patch and release management
- Testing
- Product asset management
- Software upgrade
- Testing
- Code optimization
- Interfacing requirements to play well with other systems
Maintenance contracts usually are for a minimum of 1 year and undergo a process suited to maintenance projects. The maintenance process includes the following stages:
- Service Level Agreement
- Training and Knowledge transfer
- Process design/propagation
- Work execution
- Verification and validation
- Issue Escalation Process
- Deployment
- Monitoring & Reporting
- Review and Continuous Improvement
For more information, click on the Contact Us link on this page or send an email to: info.centre@taalsystems.com